Line closure on Rheintalbahn lifted
02.10.2017
Publication of DB in regard of the line closure on Rheintalbahn:
The Rheintalbahn is again able to be used, starting today. Deutsche Bahn and the construction companies have succeeded in making the line ready for operations once more, five days earlier than planned. We will now do everything we can to reduce the backlog of trains as quickly as possible and to resume scheduled operations.
The last few weeks were very challenging, both for you as customers and for us at DB Cargo. I can, however, assure you that we have made every effort to keep the impact of the line closure on traffic to a minimum. We employed more than 70 additional train drivers on the alternative routes. We even sent interpreters to accompany our drivers on the routes through France and southern Germany towards Italy. Using train drivers from our neighbouring national companies also enabled us to continually increase the number of transport operations we rerouted. My colleagues in sales went to great lengths to create feasible transport solutions in cooperation with you. We were always determined to find the best option for you, even if it meant resorting to other modes of transport.
In such a difficult situation, the results are perhaps not always as good as one had hoped. I have spoken in person to many of you and thanked you for the trust you have placed in DB Cargo. I would also like to take this opportunity to thank you all for the patience and understanding you have shown over the last few weeks.
Now it is time for us to look ahead and concentrate once more on being a reliable partner for you.
2.10.2017
The Rheintalbahn is again able to be used, starting today. Deutsche Bahn and the construction companies have succeeded in making the line ready for operations once more, five days earlier than planned. We will now do everything we can to reduce the backlog of trains as quickly as possible and to resume scheduled operations.
The last few weeks were very challenging, both for you as customers and for us at DB Cargo. I can, however, assure you that we have made every effort to keep the impact of the line closure on traffic to a minimum. We employed more than 70 additional train drivers on the alternative routes. We even sent interpreters to accompany our drivers on the routes through France and southern Germany towards Italy. Using train drivers from our neighbouring national companies also enabled us to continually increase the number of transport operations we rerouted. My colleagues in sales went to great lengths to create feasible transport solutions in cooperation with you. We were always determined to find the best option for you, even if it meant resorting to other modes of transport.
In such a difficult situation, the results are perhaps not always as good as one had hoped. I have spoken in person to many of you and thanked you for the trust you have placed in DB Cargo. I would also like to take this opportunity to thank you all for the patience and understanding you have shown over the last few weeks.
Now it is time for us to look ahead and concentrate once more on being a reliable partner for you.
2.10.2017